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Shared C360 - Control on date formatting


matthew_lind
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Does the Shared C360 support date formatting?

I have added two date fields to the Shared C360 view, but the two fields are fomatted two different ways:

One field is formatted yyyy-mm-dd
Another field is formatted mm/dd/yyyy

They are the very same fields I have added to my 'in-platform' C360 where both fields follow my desired mm/dd/yyyy format. I have not located a way to control the formatting of the date.

13 replies

azhar_uddin
  • Helper ⭐️⭐️
  • 190 replies
  • September 21, 2017
It should honor the date formats configured in you Salesforce org. Btw which two sections are those where you are seeing this discrepancy ?

Thanks.

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 955 replies
  • September 21, 2017
I'm seeing the same thing. 

matthew_lind
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  • Author
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 651 replies
  • September 21, 2017
I'm using Customer:Customer Start Date and Customer:Next Renewal Date.

(I would upload a screenshot, but the Community platform is issuing me an "Internal Server Error")

abhishek_sivaraman
Hi Matthew and Heather,

Have you tried sharing a link to the end user and you are seeing this issue in the shared 360 or is it in the C360 screen?

Thanks
Abhishek S

matthew_lind
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  • Author
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 651 replies
  • September 22, 2017
In my environment, the C360 screen is displaying dates as expected: mm/dd/yyyy.

When viewing the same fields on a Shared C360 in platform, I see a mix of mm/dd/yyyy and yyyy-mm-dd

When generating and viewing a shared link, that same mix recurs: mm/dd/yyyy and yyyy-mm-dd.

Having dates in differing formats makes the information harder to quickly digest.


heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 955 replies
  • September 26, 2017
Same here.


ankita_yadav
  • Contributor ⭐️⭐️⭐️⭐️
  • 30 replies
  • September 27, 2017
Hi Everyone,

We are looking into this issue. We'll update you once this is fixed. 

cameron_wright
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  • Gainsight Employee ⭐️⭐️
  • 78 replies
  • November 27, 2017
Hey Ankita, do we have any updates on this?

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 955 replies
  • November 27, 2017
We're looking at rolling out Shared 360 for our group as an option for sharing info with our Sales teams, but currently, the date formatting is definitely holding us up.  Do we have any updates on this?

ankita_yadav
  • Contributor ⭐️⭐️⭐️⭐️
  • 30 replies
  • November 28, 2017
Hi Cameron and Heather,

We have fixed the issue and it 'll be available as part of 5.10 release.

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 955 replies
  • November 28, 2017
Great!  Thanks for the update!!

ankita_yadav
  • Contributor ⭐️⭐️⭐️⭐️
  • 30 replies
  • November 29, 2017
Hi Heather and Cameron,

5.10 release is live now. Can you please check if its working fine for you. 

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 955 replies
  • November 30, 2017
I'm all set, Ankita!  The format is correct now.  I appreciate the follow up!

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