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ERDs for the technical folks

amber_boaz
  • amber_boaz
  • Contributor ⭐️⭐️⭐️
  • 12 replies
I'm one of those folks who needs to see the data structure to really understand what's happening behind the scenes. So, I've created 3 ERDs (entity relationship diagrams) for the main functions of Gainsight.
Here they are, in no particular order:
  1. Surveys [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-77829-s3wh8k-Surveys_inline.png[/img]
  2. Scorecards [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-114121-1oahg5u-Scorecards_inline.png[/img]
  3. CTAs & Tasks [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-93034-sinhti-CTAs___Tasks_inline.png[/img]

10 replies

arnold_price
  • arnold_price
  • Contributor ⭐️⭐️
  • 4 replies
  • October 27, 2016
Very nice! Looks great...how will you use it for GS?
amber_boaz
1 person likes this
  • amber_boaz
    amber_boaz
amber_boaz
  • amber_boaz
  • Author
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • October 27, 2016
I'm in learning mode having recently started in this position. Having the ERDs handy helps me visualize the relationships between data and troubleshoot issues.
Also, Schema Builder just makes me smile! 🙂
kristin_f3c469
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  • kristin_f3c469
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 136 replies
  • October 27, 2016
Very helpful....just the other day I deleted an unwanted test survey. Having the ERD would have saved a few steps.
amber_boaz
elaine_cleary
2 people like this
  • amber_boaz
    amber_boaz
  • elaine_cleary
    elaine_cleary
nick_mehta
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  • nick_mehta
  • Gainsight Employee ⭐️
  • 11 replies
  • October 27, 2016
So awesome!!!
amber_boaz
abhishek_sivaraman
2 people like this
  • amber_boaz
    amber_boaz
  • abhishek_sivaraman
    abhishek_sivaraman
seth
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  • seth
  • Gainsight Employee ⭐️⭐️⭐️
  • 550 replies
  • October 27, 2016
Love it! You may want to add CTAGroup to the CTAs, which represents Success Plans
Program Director, CS Innovation @ Gainsight
amber_boaz
1 person likes this
  • amber_boaz
    amber_boaz
amber_boaz
  • amber_boaz
  • Author
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • October 27, 2016
Duly noted! Thanks!

seth
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  • seth
  • Gainsight Employee ⭐️⭐️⭐️
  • 550 replies
  • October 27, 2016
So fast on the draw!! 🙂
Program Director, CS Innovation @ Gainsight
amber_boaz
1 person likes this
  • amber_boaz
    amber_boaz
johnny_burtchaell
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Love the workflows, is there a way to make the images larger? When I try to zoom in everything gets fuzzy...
amber_boaz
  • amber_boaz
  • Author
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • November 16, 2016
I tried 8 different ways to make these better/bigger/less fuzzy and came up empty. You can create these for yourself (assuming you have the correct permissions) using the Salesforce Schema Builder. More info on that tool here: https://help.salesforce.com/articleView?id=schema_builder_working.htm&type=0&language=en_US&...
gaurav_kotak
  • gaurav_kotak
  • Helper ⭐️⭐️⭐️
  • 378 replies
  • November 16, 2016
Amber this is fantastic! Thanks for sharing this. Especially as admins, as you create data space knowing the data schema will be really helpful. While not as graphical as above, data space UI does provide another way to understand the 'erd'. 

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