Customization of "Partially Saved" survey responses

Hi,



Thanks for the use case. Although I understand this use case in particular , there are couple of questions we need to think about for this - 



a. Can the downstream processes be configured in a way that they are not triggered if the mandatory questions are not filled?



b. Even though the customer has not answered the mandatory questions, the response to Q2 and 4 are valuable even though they might not be of any particular use.



c. Partial Save is meant to help customers not lose their customer responses and it follows a time limit of 5 seconds or so to save responses , adding complexity for whether or not to save a response based on criteria might impact the partial save time and in turn the response rate.



However, we will see if other customers have similar use cases and try to add it to our roadmap based on that.



Thanks

Abhishek S

Hi



Can we have the option to set for example setting question 1 is mandatory question, if customer didn't

answer the question 1 and go to question 2, then an error message shows

like "question 1 is mandatory, please provide an answer"?



Best regards

Hover

Thanks, Abhishek. Because I am posting on behalf of customers... I will let the crowd chime in with suggestions on how they would like it to work :)



Thanks,

Steve 

Good morning, I have another customer that has run into an issue where these partially saved-> then submitted responses are throwing off their NPS CTA workflow.



We're hoping for the ability to turn off the "Partial Saved" feature entirely, if possible, to avoid miscommunications such as this.

Wanted to chime in here as I am working with a customer (Glint Inc.) who would also like the ability to ignore partially submitted responses.



Although I agree that at times it can be helpful to capture partial submissions, it gets confusing for our admins when they see the survey data and required questions are not filled out by the participants. Specifically thinking of the NPS question, it's confusing when the total number of survey participants doesn't match the total number of NPS responses, even though that question is required on the survey. This can cause some distrust in the data + NPS calcs.



I also think that sometimes, participants do not realize they are filling out responses that will be considered in the final data analysis, which means we may not be capturing their true sentiment.



I know the Glint team would be happy to chat with the GS team as to why this is an important feature request!