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New Idea

Visual customization of CTA by status for cockpit view

Related products:None

cameron_wright
I was working with a customer today who brought up a very beneficial idea for viewing CTA's.

They would like the CTA to visually appear different by color, bold, etc.. depending on the status.

Example, if a CTA is "in progress" make the whole bar appear as yellow.

10 replies

darkknight
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  • Expert ⭐️
  • 1981 replies
  • May 10, 2018
Nice idea!  I would add, make that an option based on user preference. Some end users may want the full colors, some may not. 

cameron_wright
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  • Author
  • Gainsight Employee ⭐️⭐️
  • 78 replies
  • May 10, 2018
I agree 100 percent Jeff, it would be cool to have custom colors, flags, etc.

tanya_strauss
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  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • May 11, 2018
I’d also love to see the flags in a more contrasting color. As we use them for risk escalation, it would be good for them to stand out more boldly.

brenda_kennerly
Great idea!!  Would love to see this!

nicole_serhat
Great idea

manmeet_dosanjh
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Awesome idea! This could be great in managing CSM workflows.

aditya_marla
  • Helper ⭐️⭐️⭐️
  • 482 replies
  • May 17, 2018
Hi All,

Thanks for the idea. If i understand correctly, you want to define colors for the status (or use the one defined by the admin) to visually distinguish the CTA's in cockpit. 
Is the CTA Status the main driver Or should other parameters also influence this? (eg. different colors based on CTA type/status etc?)

Regards

aditya_marla
  • Helper ⭐️⭐️⭐️
  • 482 replies
  • May 17, 2018
Hi Tanya,

When you mention Flag...is it the color of the mark important flag? (currently it shows up in blue)

cameron_wright
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  • Author
  • Gainsight Employee ⭐️⭐️
  • 78 replies
  • May 17, 2018
The option to customize the way CTA's look in cockpit to distinguish them by a visible color, icon, flag, emoji, etc

If we could run through cockpit and have a "risk" set as red then we could easily identify that by color alone. 

Of course custom colors and multiple options as every user would not want that specifically. 

brenda_kennerly
I think type and status are important to flag with colors. Would make it easy to pinpoint quickly the ones you are looking for.  Right now, they all blend together. 

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