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Question

Force the creation of a timeline entry every time a manual scorecard measure is changed

  • March 4, 2022
  • 1 reply
  • 52 views

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When a user attempts to change the value of a manual scorecard mesure we would like to force them to create a timeline entry to justify why the metric is changing. 

 

An error message should be thrown if the user tries to update the manual scorecard measure without any timeline entry. 

 

Is that possible somehow? Any ideas how this can be accomplished? 

 

Thanks & Regards, 

Leonel M.

1 reply

shantan_reddy
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  • Gainsight Employee ⭐️
  • 210 replies
  • March 10, 2022

@Leomeirinho Thanks for the post! This is a valid use-case and we have added this to our backlog - will get to it in the future. I do not think there is a way to do it at the moment.

One thing you could do is create a report of updates without comments, and surface them to the respective owners.

 

Regards,

Shantan


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