Question
Salesforce Ribbon Collapsing
We would like to be able to not see the SFDC ribbon collapse every time we go to a new tab in Gainsight. Would it be possible to disable this feature or have the choice remain sticky?
+2We have made the selection sticky already, but some changes got reverted before the customer push. Should be fixed when the next patch goes out.
This reply was created from a merged topic originally titled Salesforce tabs no longer sticky?.
Thanks Lila! I love how much easier it is to access Copilot outside of Cockpit.
I noticed that access to the conventional SFDC tabs is no longer sticky (as of today the Gainsight UI is maximized regardless of my last action). Is this by design in the new release?
My team is heavily dependent on other SFDC objects so I anticipate it impacting user experience to consistently need to click to access the SFDC navbar.
Note: This conversation was created from a reply on: August Release is Live.
Thanks Lila! I love how much easier it is to access Copilot outside of Cockpit.
I noticed that access to the conventional SFDC tabs is no longer sticky (as of today the Gainsight UI is maximized regardless of my last action). Is this by design in the new release?
My team is heavily dependent on other SFDC objects so I anticipate it impacting user experience to consistently need to click to access the SFDC navbar.
Note: This conversation was created from a reply on: August Release is Live.
+7My CSMs are mentioning this to me, too. When they open a new browser tab and go into Gainsight, it collapses the standard Salesforce tabs, and they can expand it, but it's not sticky.
+7Thanks Manu!
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