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Question

Is it possible to disable the Timeline feature?

  • November 17, 2016
  • 6 replies
  • 39 views

darkknight
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In the 5.4 release, it appears the Timeline beta is now available.

Is it possible to disable this so that end users will not see this and attempt to use it until we are ready to make it available to end users?

6 replies

sandeep_kumar
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  • Gainsight Employee ⭐️
  • 47 replies
  • November 18, 2016
Yes, it is possible to disable timeline.

darkknight
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  • Author
  • Expert ⭐️
  • 1980 replies
  • November 18, 2016
Great thanks! How is that accomplished?  Does it obscure the Timeline from visibility on the CS360?

sandeep_kumar
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  • Gainsight Employee ⭐️
  • 47 replies
  • November 18, 2016
We need to provide tenantId to techOps they will disable this feature from backend.
Yes,Timeline tab will not be visible on CS360 if it is disabled.

darkknight
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  • Author
  • Expert ⭐️
  • 1980 replies
  • November 18, 2016
Ok thanks. I'll follow up through support.

reneehouse
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 94 replies
  • March 23, 2017
Sandeep,

Could we disable timeline at the Customer level and keep it enabled at the Relationship level?

Renee

sandeep_kumar
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  • Gainsight Employee ⭐️
  • 47 replies
  • March 23, 2017
Such feature is not there at present but in future releases we can expect this but we don't have any confirmed timeline

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