Skip to main content
New Idea

Automated CTAs: Every Other Xday of a Month

Related products:None
  • heather_hansen
    heather_hansen
  • kalie.myers
  • benwanlessmenlo
    benwanlessmenlo
  • sarahmiracle
    sarahmiracle

kaycee
  • Contributor ⭐️⭐️⭐️
  • 18 replies
We have a business need to fire a specific type of CTA every other week. Currently, Gainsight's CTA schedule doesn't allow for this. We've configured a workaround by creating two identical CTAs to alternate: one firing the 1st Monday of a month and the second firing on the 3rd Monday. This becomes an issue when we have a month that has 5 weeks resulting in a two week gap until the next month cadence can begin. If we create another rule that fires on the Last Monday of a month that has 5 weeks, we result in two CTAs firing for the 5th week of the current month and the first week of the next month.

My recommendation would be to provide a bit more flexibility with schedules so users can fire CTAs every other week.

0 replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings