We have a few scorecard metrics which we are automating through the business rules functionality. It would be very useful to automatically add comments to a score.
For example: We have a metric group "Payments" to flag customers that have more than 3 invoices that over 90 days due. It would be great if in the comments area of the score we could explain why the score had changed. Ideally, we would use tokens to specify how many invoices are past due or what's the total amount owed.
New Idea
Using tokens in "Set Score" business rules
Definitely on the roadmap. Thanks for the request. Please do +1 or likes to bump up the priority 🙂
1 person likes this
+11We're doing some thing similar, Irit. I'm joining you with my vote.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.