New Idea
Major Events Flowing into Gainsight
Had an interesting idea come up onsite at Citrix today.
Their CSMs asked if we could notify the CSM of big events that are happening with a company they manage. Their example was if in the news, we find that they are getting bought, going public, merging with another company, etc. Something like a company specific newsfeed.
It made me wonder if there is some software out there that could capture these kind of things and feed to us. It feels less important for our smaller customers with other smaller customers over their own - but, could be super useful for large Jupiters dealing with their large customers.
Their CSMs asked if we could notify the CSM of big events that are happening with a company they manage. Their example was if in the news, we find that they are getting bought, going public, merging with another company, etc. Something like a company specific newsfeed.
It made me wonder if there is some software out there that could capture these kind of things and feed to us. It feels less important for our smaller customers with other smaller customers over their own - but, could be super useful for large Jupiters dealing with their large customers.
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