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Question

Surveys: load to distribution - need to know why records fail to load

  • June 2, 2015
  • 1 reply
  • 29 views

lila_meyer
Forum|alt.badge.img+5
  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies
When I upload contacts to the Survey distribution tool via a csv file (containing contact IDs), I receive an email that says how many records successfully loaded. However, the email does not contain information about why a record failed to load. It would be helpful if the tool provided some feedback. In my example today, I figured out through trial and error that the record wasn't loading because the sfdc contact was missing an email address.

1 reply

sumesh
  • Helper ⭐️⭐️
  • 256 replies
  • June 4, 2015
Point taken. Added this to backlog



Thanks,

Sumesh

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