Question
Reporting on Sent Gnsaps
As GS administrator I would like the ability to create a report that shows me how often are our CSMs using the Gsnap functionality. Which of the CSMs is using Gsnap? Who are they sending messages to? On what subject? How often are they using the feature, etc. Has anyone developed such a report? Would I base the report on the email logs?
Karen,
You should be able to create your needed report by using the Email Logs object. Try filtering for 'Use Case = GSNAP' in the Report Builder.
Hope this works for you.
You should be able to create your needed report by using the Email Logs object. Try filtering for 'Use Case = GSNAP' in the Report Builder.
Hope this works for you.
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