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Question

Success Snapshots export menu on C360 cuts off


lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies
Currently, the Export dropdown menu at the top of the C360 does not show all of the available Success Snapshots for export. To get around this, I clicked 'done' on the SS that I wanted to be able to export (in Admin > Success Snapshots), and then it moved to the top of the export list on the C360. 

3 replies

sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • June 11, 2015
This is a expected behavior. The Success Snapshots will only be available/displayed in export drop-down once we click on DONE. Once you edit and don't click on Done the Success Snapshots will not be available in Export drop-down.
Thanks!!!!!

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies
  • June 11, 2015
That makes sense; thanks for the explanation! I was actually trying to export someone else's SS, so I wasn't aware that it was left in an edit state. 

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • 3727 replies
  • June 11, 2015
Welcome!!!

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