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New Idea

Gainsight Home should support other lookups besides GSID

Related products:CS Reports
  • August 26, 2024
  • 1 reply
  • 15 views
steve_davis
zhongwei_liu
mmccluregainsightcom
cmultanen
michael_sweeney
+5
  • steve_davis
    steve_davis
  • zhongwei_liu
    zhongwei_liu
  • mmccluregainsightcom
    mmccluregainsightcom
  • cmultanen
    cmultanen
  • michael_sweeney
    michael_sweeney
  • tom_gerth
    tom_gerth
  • alex_legay
    alex_legay
  • patti_arsenault
    patti_arsenault
  • david_streichl
    david_streichl
  • carolyn_dibuono
    carolyn_dibuono

darkknight

Gainsight Home is a great concept but too limited in its execution.

I shouldn’t have to sync records from Salesforce over to Gainsight objects in order to surface SF-based reports on GS Home.

In Dashboards, I can match SF Object::SFDC User ID to the GS Object::User::SFDC User ID in filters so that I can dynamically filter Salesforce-based reports alongside Gainsight-based reports:

 



Home should allow the same thing but it doesn’t.  This makes Gainsight Home far less useful than it could be. 

 

1 reply

saltamash
Forum|alt.badge.img+8
  • Helper ⭐️⭐️
  • 63 replies
  • August 26, 2024

Parity please.. across the entire product 🙏🏼🙏🏼🙏🏼


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