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Image previews in timeline

Related products:CS Timeline & Activity Tracking
  • February 28, 2018
  • 5 replies
  • 39 views
maria
  • maria
  • Contributor ⭐️⭐️
  • 3 replies
The ability to upload images and docs are great with Timeline. One piece of feedback that my CSMs have is re: viewing the image that they uploaded into Timeline. Instead of having the image/document get downloaded into their computer again, it would be great if the document or image opens up in either a new window or in the actual activity. Is this possible? It's something so minor but it would save a ton of clicks and downloads :) 

5 replies

nitisha_rathi
Hi Maria,

Absolutely agree and this is on our roadmap. ETA is not yet finalized.

Thanks,
Nitisha
sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • 3727 replies
  • March 22, 2018
@Maria, Previewing in Timeline is in our road-map. Pushing this to an Idea post. 

Thanks for bringing this up!
sam_buddery
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  • sam_buddery
  • Gainsight Employee ⭐️⭐️
  • 54 replies
  • January 16, 2020

Hi @sai_ram is there an ETA on this roadmap item? It would be great to see image previews supported in tasks / CTA text body too.

sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • 3727 replies
  • January 23, 2020

Previewing of images in Timeline is in our road-map, but no ETA. 

@sam_buddery Regarding the image previews supported in tasks / CTA text body, I need to confirm with the product team. Since this comes under different module (Cockpit), request you to create a new post. So that tracking would be easier. 

R
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  • rakesh_lingala
  • Helper ⭐️⭐️⭐️
  • 281 replies
  • October 20, 2020

Hello Everyone!

Happy to announce that your request has been considered and included as part of the v6.18 release (SFDC / NXT). With this release, user profile pictures are displayed next to the author field for each activity entry, making it easier to quickly identify who created the activity. If no image is available, the author’s initials are displayed instead.

This feature is implemented in both SFDC & NXT versions.

Thanks for posting!

sai_ram
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