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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Jul 20, 2022 10:21 PM UTC

Gainsight Admin Profile - Laura Sponhour: Former Librarian turned Gainsight Admin

Gainsight Admin Profile - Laura Sponhour: Former Librarian turned Gainsight Admin

If you’re considering a career change, you’re going to want to hear @ltsponhour ‘s story. Laura was previously a librarian and a technical writer, before sticking a toe into the waters of Gainsight Admin work using Journey Orchestrator. Even if the next career you’re considering has nothing to do with Gainsight, I think you’ll appreciate learning how she leveraged her past work experiences to highlight her relevant qualifications for hiring managers.

It’s only been about 14 months since she embarked on this transition, and she’s already earned her Level 3 Admin certification. So, how’d she do it?

Laura leveraged a variety of tools, including @seth’s post on How Anyone Can Become a Gainsight Admin, and our sample Gainsight Admin job description. She also reached out to training@gainsight.com to request access to a Gainsight NXT training environment, used our Study Guide to prepare for the Level 3 exam, as well as attended the live Admin training to get hands on guided practice in Gainsight. 

Tune in to hear more of Laura’s tips for aspiring Admins, and the parallels she found between working as a librarian and now as a Gainsight Admin!

 

 

6 replies

ltsponhour
Contributor ⭐️⭐️⭐️⭐️
Jul 21, 2022 5:42 PM UTC

Thanks for all your help, @lila_meyer , and the Gainsight Community for showing the way here!

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jangel
Contributor ⭐️⭐️⭐️⭐️
Jul 21, 2022 6:26 PM UTC

You have an amazing story @ltsponhour and so happy you shared. Even more happy that our paths have crossed again. Excited for all the great things you’ll do!

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seth
Expert ⭐️
Jul 21, 2022 8:42 PM UTC

What an incredible story, @ltsponhour! Plus your perspective on what’s involved in being an admin is so unique and, therefore, so insightful and on-point! Thank you for the time and gumption to put your story out there, and I’m thrilled that you landed in a spot you’re so happy with!! 

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AI Transformation @ Gainsight
mrazvi
Contributor ⭐️⭐️
Jul 21, 2022 9:35 PM UTC

Amazing Story @ltsponhour! Thanks for inspiring us… 

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matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
Jul 22, 2022 2:43 PM UTC

Congratulations, @ltsponhour, and thanks for sharing your story. 

Your background makes this community richer and more diverse, and I’m thankful for your perspectives and expertise.

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Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
spencer_engel
Expert ⭐️
Jul 28, 2022 9:21 PM UTC

This is super cool @ltsponhour! Thanks for sharing your story. 

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