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Gainsight Employee ⭐️
Oct 9, 2026 4:55 PM UTC

New in Gainsight University: Gainsight Security Basics Learning Path

We’re excited to launch the new Gainsight Security Basics learning path on Gainsight University! This self-paced path is designed to give Customer Success admins the foundational skills to secure their Gainsight environment, protect integrations, and support data privacy compliance.

Here’s what’s included:

1️⃣ Security Fundamentals
Learn the essential security concepts behind Gainsight, from authentication and SSO to tokens, OAuth, and user lifecycle management.

2️⃣ Gainsight CS Security Configuration
Secure your Gainsight CS environment by configuring authentication, managing access controls, and monitoring login activity to protect sensitive data and stay compliant.

3️⃣ API and Integration Security
Choose the right authentication method, configure OAuth and MCP with least-privilege access, and spot misconfigurations before they expose data.

4️⃣ Data Privacy
Understand which privacy regulations apply to your organization, how customer data moves through Gainsight’s AI features, and the key security considerations for each Gainsight platform.

🎓 Why Take This Path?

  • Protect your org with confidence: Walk away knowing the four areas of admin security responsibility and how to act on each one.
  • Catch risks early: Learn to spot misconfigurations and access gaps before they become data exposure issues.
  • Show what you know: Finish by passing the Gainsight Security Basics Skills Badge Exam to earn your badge.

🌟 Ready to get started? Enroll today!

🔗 Enroll Now on Gainsight University

3 replies

lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Oct 19, 2026 4:00 PM UTC

A huge thank you goes to ​@darkknight for initiating this training request, and helping provide invaluable input during the review process. We really appreciate our Gainsight Admins and their collaborative spirit! 👏

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Lila Krutel, Dir. Global Education Services
spencer_engel
Expert ⭐️
Oct 22, 2026 9:30 PM UTC

Thanks for putting this together! Any idea when I’ll be able to see my badge? Does it come via email?

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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Oct 22, 2026 9:34 PM UTC

Thanks, Spencer! Looks like you already accepted it. Digital badges from Credly are issued pretty much automatically via the email associated with your GSU login.

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Lila Krutel, Dir. Global Education Services