New on Gainsight University: Put AI to Work in Your Community Using the CC MCP

We just launched a new course for community managers and moderators: CC: Put AI to Work in Your Gainsight Community Using the CC MCP 🎉

If you spend too much time pulling data, checking queues, and jumping between dashboards, this one's for you. The course shows you how to connect your AI assistant to the Gainsight Community MCP and use it to get real work done, faster.

What you'll learn:
Connect Claude (or another MCP-compatible tool) to your community, understand role-based access and permission settings, run sentiment analysis and content searches using natural language, and build prompts that return actionable results. You'll also walk away with a ready-to-use prompt library and hands-on practice scenarios built around real community management tasks.

Who it's for:
Community managers and moderators who want to spend less time hunting for data and more time making an impact.

👉 https://education.gainsight.com/cc-put-ai-to-work-in-your-gainsight-community-using-the-cc-mcp

Drop your questions here or let us know which workflows you're most excited to try!