Gainsight University now has a dedicated home for all AI training.
The AI Learning Hub brings together role-specific courses, practical frameworks, and getting-started resources all in one place.
What's available now:
*AI Essentials series*
- AI Essentials for CSMs
- AI Essentials for Product Managers
- AI Essentials for Community Managers
- AI Essentials for Customer Education Teams
*MCP*
- Introduction to MCP for Everyday AI Use
- Gainsight MCP: Bring Real-Time Customer Context into Every AI Workflow (includes Skills Badge + Credly)
- Gainsight MCP in Japanese
*Staircase AI*
- Day in the Life series for CSMs/AMs, Managers, and Executives
- Getting Started with Staircase AI learning path
More courses are in the works. Bookmark the page and share it with customers or teammates who are building their AI skills. 🙌