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Hello Gainsight Community!

I’m excited to share a quick video that dives into the various Gainsight CS license types and the unique benefits each one brings to users. Whether you're a Customer Success Manager, a partner, or part of the support team, Gainsight CS has a tailored license that fits your needs!

Here’s a quick overview of our four license types:

  1. Full License
  2. Viewer + License
  3. Viewer Licence
  4. Partner

Don't miss out! Check out the video to explore how each license type can enhance customer success efforts and improve team collaboration.

Here is the link below:

https://education.gainsight.com/app/courses/e31df1cc-7fd0-4b23-a7df-585c1eb8dc4b

Hi @AnkurGhosh ,

 

I found this course helpful but wanted to call out one thing: According to the documentation, the ability to read/write to Timeline exists for Full, Viewer + and Viewer license types. I only mention this because the course indicates that read only access is available with the ability to add comments. We rely on F/V+/V users having full Timeline access and I’m certain that others do as well. 

Thank you @Veronica.Moore for the info. I will make the necessary changes. 

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