Community + Learning: Better CX. Better ROI.


Userlevel 1

Hi there — I’m Brian 👋

 

 

Many companies have communities and education, but they often sit in siloes, the customer experience is disjointed, and outcomes are diluted as a result.

 

Join me on Thursday 5/16 at 11:00 AM on Level 2 in Room 264. I’ll share my philosophy for fully-integrated community and learning, share real-world examples, and help you begin to tell the story internally at your organization to gain the momentum, buy-in, and investments required for success.

You’ll walk away:

1. Knowing how to drive better Digital CS outcomes for customers, your teams, and the business

2. With clear examples and details on how the best companies in the world do this today

3. Knowing how to measure the ROI of these efforts and craft compelling narratives for execs

 

Can’t make it or want to pre-read the slides? Visit brianoblinger.com/slides to get them for free.


3 replies

Userlevel 7
Badge +4

Hello @BrianOblinger 👋🏽

So pumped to have you with us here on the community and at Pulse !💪

Side note - I’m an avid follower of yours on LinkedIn and appreciate all the wisdom you share with us there. Thank you for that! I can bet this session’s going to be a full house!💯

Userlevel 1

 

Side note - I’m an avid follower of yours on LinkedIn and appreciate all the wisdom you share with us there. Thank you for that! I can bet this session’s going to be a full house!💯

Great to hear! See you soon!

Userlevel 6
Badge +4

Awesome to have you here and at Pulse this year @BrianOblinger 😀

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