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ekennedy
ekennedy
Contributor ⭐️
Apr 22, 2024 7:03 PM UTC

Crafting Success: The Art of Creating Strategic Customer Success Plans & Verified Outcomes

I am so excited to be speaking at Pulse this year alongside Nicole Belanger, a Customer Success Manager at Gainsight! 

 

Nicole and I will be speaking on the topic of Success Plans and how you can use them to drive towards customer verified outcomes! Come join us in our session Putting Customers First: Success Planning and Verified Outcomes, on May 15th at 11:15am CT  to discuss the Value Realization Program, getting started with success planning and best practices around verifying outcomes. 

 

If you’re new to using Success Plans or want to get better at managing them with your customers to help drive value, this is the session for you! 

 

Can’t wait to see you in St. Louis!! 

-Erica 

 

    6 replies

    revathimenon
    revathimenon
    Gainsight Community Lead
    Apr 23, 2024 7:05 AM UTC

    Whoop whoop! 😍

    Moving this to our All About Pulse area for more eyes!

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    Where focus goes, energy flows.
      Sowmya Vemprala
      Contributor ⭐️⭐️
      Apr 23, 2024 10:22 AM UTC

      Sounds Interesting! All the very best and Looking forward to it!! @ekennedy 

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        Jagari Das
        Gainsight Employee ⭐️
        Jagari Das
        Gainsight Employee ⭐️
        Apr 24, 2024 12:47 PM UTC

        Absolutely thrilled for this event! 'm excited to see what unfolds! @ekennedy🎉

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        Jagari | Client Outcomes Manager, Gainsight
          Sravanthi Eleti
          Gainsight Employee ⭐️
          Sravanthi Eleti
          Gainsight Employee ⭐️
          Apr 29, 2024 6:37 AM UTC

          Success Plans are such a crucial tool in the realm of Customer Success, and discussing how to effectively use them to drive towards customer-verified outcomes is invaluable. Can’t wait to here more details from you @ekennedy and Nicole 🙂

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          Sravanthi Eleti | Customer Success Solutions Consultant
            kstim
            kstim
            Helper ⭐️⭐️
            May 2, 2024 2:09 PM UTC

            Looking forward to this exciting session!

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              Gainsight Employee ⭐️
              SharonSalve
              Gainsight Employee ⭐️
              Jun 11, 2024 12:23 PM UTC

              What strategies or guidance would you advise for effectively scaling success plans?

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