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Crafting Success: The Art of Creating Strategic Customer Success Plans & Verified Outcomes

  • April 22, 2024
  • 6 replies
  • 148 views
ekennedy
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I am so excited to be speaking at Pulse this year alongside Nicole Belanger, a Customer Success Manager at Gainsight! 

 

Nicole and I will be speaking on the topic of Success Plans and how you can use them to drive towards customer verified outcomes! Come join us in our session Putting Customers First: Success Planning and Verified Outcomes, on May 15th at 11:15am CT  to discuss the Value Realization Program, getting started with success planning and best practices around verifying outcomes. 

 

If you’re new to using Success Plans or want to get better at managing them with your customers to help drive value, this is the session for you! 

 

Can’t wait to see you in St. Louis!! 

-Erica 

 

6 replies

revathimenon
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  • revathimenon
  • Gainsight Community Manager
  • 565 replies
  • April 23, 2024

Whoop whoop! 😍

Moving this to our All About Pulse area for more eyes!

Where focus goes, energy flows.
Jagari Das
ekennedy
2 people like this
  • Jagari Das
    Jagari Das
  • ekennedy
    ekennedy
S
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  • Sowmya Vemprala
  • Gainsight Employee ⭐️
  • 9 replies
  • April 23, 2024

Sounds Interesting! All the very best and Looking forward to it!! @ekennedy 

revathimenon
Jagari Das
ekennedy
3 people like this
  • revathimenon
    revathimenon
  • Jagari Das
    Jagari Das
  • ekennedy
    ekennedy
Jagari Das
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  • Jagari Das
  • Gainsight Community Moderator
  • 56 replies
  • April 24, 2024

Absolutely thrilled for this event! 'm excited to see what unfolds! @ekennedy🎉

Jagari | Client Outcomes Manager, Gainsight
revathimenon
1 person likes this
  • revathimenon
    revathimenon
Sravanthi Eleti
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  • Sravanthi Eleti
  • Gainsight Employee ⭐️
  • 18 replies
  • April 29, 2024

Success Plans are such a crucial tool in the realm of Customer Success, and discussing how to effectively use them to drive towards customer-verified outcomes is invaluable. Can’t wait to here more details from you @ekennedy and Nicole 🙂

Sravanthi Eleti | Customer Success Solutions Consultant
revathimenon
1 person likes this
  • revathimenon
    revathimenon
kstim
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  • kstim
  • Helper ⭐️⭐️
  • 239 replies
  • May 2, 2024

Looking forward to this exciting session!

revathimenon
1 person likes this
  • revathimenon
    revathimenon
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  • SharonSalve
  • Gainsight Employee ⭐️
  • 5 replies
  • June 11, 2024

What strategies or guidance would you advise for effectively scaling success plans?

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