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seth
Expert ⭐️
April 11, 2023

Networking at Pulse 2023!

  • April 11, 2023
  • 16 replies
  • 559 views
Networking at Pulse 2023!

Real humans! In person! I’m still finding that a delight (especially since I’m full-time remote). 

When we raised the curtain for networking at last year’s Pulse, we had dozens of people raise their hand before Pulse! So we wanted to get the ball rolling so that you can have the maximum possible number of rewarding, valuable, and delightful conversations when you’re in San Francisco.

Comment below with your top interests for conversations you want to have at Pulse this year (digital CS, community management, exec reporting, etc.) so the people who are looking for you will find you!

 

16 replies

mmarques
Helper ⭐️⭐️
May 10, 2023

Need to also meet with other ISVs and learn how you measure usage data! :) 

@bmayden I would love to meet with people to learn how people are measuring success of engagements, especially in combination with product usage. I put together instructions for my team to use, but this is currently theoretical, as we are early on our PX journey.

lane_h
Helper ⭐️
May 10, 2023

@bmayden Let’s connect! 

Director of CX and Scale Programs
Contributor ⭐️
May 11, 2023

Hi all,

I’d like to take the road not taken (or _less_ taken) and focus on non-digital customer success. 

I’d love to connect and hear how you are managing the human-touch side of customer success (Any human interaction - Email, Slack, meeting...)

  • Are you tracking it?
  • Are you measuring it?
  • Do you include it in your health score?

If you have a few minutes I’d love to hear how you do it. Please feel free to reach out or book some time with me here (https://meetings-eu1.hubspot.com/amit-levavi/meet-contreli-at-pulse)

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
May 15, 2023

Love all these connections about to be made!

One pro tip from this Operations-minded and efficiency-liking guy:

LinkedIn’s mobile app has a QR code feature subtly housed within. It’s an easy way to build a LinkedIn Connection live when you meet someone in-person.

 

More detail here:

 

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
sandy_miranda
Contributor ⭐️
May 17, 2023

Hello there!

Looking to connect with anyone who has a multi product (5 +) CSM program. 

Sandy Miranda
juliefox
Contributor ⭐️⭐️
May 18, 2023

Excited to meet so many amazing people. I’m a Customer Success leader with a big focus on empowering teams of CSMs, driving value by delivering customer goals and desired outcomes, and scaling. Come find me!