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Question

Thinking about coming to Pulse in May

  • December 19, 2025
  • 7 replies
  • 154 views

bens44

Hi All! I am a community manager and am considering attending the next Pulse conference in May. Wondering if there are any materials or tracks that will targeted for community management at this event. Would love to connect with others in the community space, and think this could be a great opportunity! 

7 replies

amasica1217
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  • Contributor ⭐️⭐️⭐️
  • December 19, 2025

I don’t know the specifics on this year, but in years past they have tracks on Community, or at least certain talks on Community.

Definitely some good information there typically!

If nothing else, there are always other attendees that help support their community efforts, so it is a great space for networking on that.


bens44
  • Author
  • Contributor ⭐️
  • December 19, 2025

Thank you! Trying to find enough business justification to go - might need to wait for the track to come out. 


KatLeong
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • December 19, 2025

Hi there! 👋
So glad you’re considering Pulse in May — it really is an incredible opportunity for community leaders.

Yes, Pulse absolutely has content and experiences tailored specifically for Community Managers and Community Leaders. Similar to past years, we’re curating dedicated breakout sessions focused on customer communities, including strategy, engagement, measurement, scaling programs, and the evolving role of community in customer-led growth.

Call for Speakers is now open!
If you (or someone in your network) are interested in sharing real-world community learnings, we’d love to hear from you. We’re actively working to bring the best industry voices to the Pulse stage.
👉 Submit your interest to speak here: 

 

🎥 Want a preview?
Here are a few community-focused sessions from Pulse 2025 that are available on demand:

🤝 Networking & Community Connection
Beyond sessions, Pulse is a fantastic place to connect with peers. We host dedicated networking opportunities and meetups for community managers, designed to help you build meaningful relationships with others doing similar work. Our Gainsight Customer Communities team will also be onsite throughout the event to share product insights and best practices.

💚 Why Pulse?
Pulse brings together thousands of Customer Success, Community, Customer Education, and CX leaders for two days of learning, inspiration, and connection. Expect practical takeaways, honest conversations, and a community-first vibe that makes it easy to meet people and continue the conversation long after the event ends.

Happy to answer any questions — and hope to see you there!


bens44
  • Author
  • Contributor ⭐️
  • December 19, 2025

Thank you for this info! Is there a timeline for when the agenda & tracks are typically released?


KatLeong
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • December 19, 2025

@bens44 we typically announce tracks in early February with the full agenda coming out in early March. Please reach out if there are additional questions I can help answer!


JuanM
Gainsight Employee ⭐️
  • Gainsight Employee ⭐️
  • April 1, 2026

@bens44 I’d encourage you to attend if you can. Last year, I was able to meet some really interesting people who I had beneficial conversations with about the future of community and how I could improve my current strategy. There will be community focused sessions and conversations as well as community folks who will be eager to connect with you. 


KatLeong
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • April 1, 2026

@bens44 circling back here. 

We've extended Early Bird pricing to April 3rd to give folks a little more runway to get approvals sorted and tickets purchased. I also want to make sure you know what we've built specifically for you this year.

For years, Pulse has felt synonymous with Customer Success. This year, that changes. Digital Customer Success takes center stage, and immediately following the main stage keynote, we're bringing Community, Customer Education, and Digital CS leaders together for a curated, two-hour experience designed exclusively for you. Not a breakout. Not a side session. A dedicated space for the people shaping the future of how customers learn and succeed.

And because we want to make it as easy as possible for leaders of Customer Community and Education to be in the room, use code COMMUNITY26 at checkout for 40% off your ticket. I also put together a page specifically for leaders that breaks down the ROI of attending  and has everything you need to make the case internally if you need it.

I really hope to see you in Vegas — this year's event is shaping up to be something special!