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co pilot email to internal admin users

  • June 6, 2016
  • 4 replies
  • 56 views

mark
  • Contributor ⭐️⭐️
I am trying to create an email template that I can send to myself and other admins in the company to give me a quick rundown of all CTA's that were created today. I am having difficulty structuring the power list so that Gainsight can find myself, has anybody tried doing something like this?

Best answer by steve_davis

Mark,

Would it be easier to create a dashboard with a report on these CTA's and fire that off via email? I attached an article that should walk you through that process. 

https://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Admin_Configuration/Confi...

4 replies

steve_davis
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • June 7, 2016
Mark,

Would it be easier to create a dashboard with a report on these CTA's and fire that off via email? I attached an article that should walk you through that process. 

https://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Admin_Configuration/Confi...

mark
  • Author
  • Contributor ⭐️⭐️
  • June 8, 2016
I tried doing that but the emailed reports are more like images and it was tough to see what the data points were. after digging into the copilot templates I was able to get our information into a powerlist by creating a contact for each one of my reps in one of our dummy accounts but when scheduling the message I with reports I was forced to filter by customer or account and that would prevent me from sending via copilot.

steve_davis
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  • Gainsight Employee ⭐️⭐️
  • June 9, 2016
Mark,

Can you submit this as a ticket to our support team?

Thanks,
Steve Davis

mark
  • Author
  • Contributor ⭐️⭐️
  • June 9, 2016
submitted, thank you