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darkknight
darkknight
Expert ⭐️
September 19, 2016
Question

Co-Pilot: Tab keeps disappearing

  • September 19, 2016
  • 1 reply
  • 32 views
Has anyone else had problems in the new UI with the Co-Pilot tab disappearing, requiring you to have to go and re-add the tab in SFDC?  Happening to us it seems several times a week.

Our SFDC admin pointed me to this known issue with SFDC https://success.salesforce.com/answers?id=90630000000gwtrAAA but just curious if it's being seen elsewhere and, if so, if Gainsight has any way of working with SFDC to try and rectify.

      1 reply

      steve_davis
      steve_davis
      Gainsight Employee ⭐️⭐️
      September 20, 2016
      Jeff,

      I have seen this happen before. I can fix 95% of the time, I've had to open 1-2 tickets with SFDC on rare occasions. Throw in a ticket for me and we can jump on a call tomorrow. Will likely required a SFDC admin to fix. 

      Thanks,
      Steve 
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