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The October release is live in your Gainsight org. Here's a summary of the enhancements available:







  • Attach Reports in Copilot while sending an outreach (beta)

  • Playbook Permissions: Admins can manage which users have edit/create/delete access to Playbooks. All users will continue to have full access to playbooks until the Admin modifies their permissions.

  • Transactions: see Timeline view and Reports in the Transactions section

  • Sponsor Tracking: new URL search feature for locating LinkedIn contact information

  • Dashboard filters can be released

  • Success Plan Objectives: available in Cockpit Operational Reports and the C360 Summary section, and for reporting by CTA Type in Reports 2.0

  • CoPilot Power Lists can be cloned

  • C360 Attributes section is more customizable and attribute fields can be marked editable for end-users

  • Chatter editor for CTA chatter posts now preserves special formatting (bold, italic, underline, etc.)
For more information, please read the release notes.
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