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brittany
brittany
Contributor ⭐️⭐️⭐️⭐️⭐️
January 29, 2016
Solved

Why is Copilot Outreach Analytics Limited to 20 Customers?

In the first tab of the analytics page in the copilot, none of the graphs show the full outreach, but rather just a sample that appears to max out at 20 customers. I'm not quite sure why it does this nor how to have it show the next 20 customers. I even tried changing the report type to a simple table, and it was still limited.  As it is now, I am not able to easily see the opened/clicked/bounced rates for my entire outreach. Please expand this capability.
    sundar
    sundarAnswer
    Expert ⭐️
    January 29, 2016
    The reports are ranked and limited by top 20 by # Emails sent. You can change this from the settings icon as you in the snapshot below.

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    3 replies

    sundar
    sundarAnswer
    Expert ⭐️
    January 29, 2016
    The reports are ranked and limited by top 20 by # Emails sent. You can change this from the settings icon as you in the snapshot below.

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    brittany
    brittanyAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 29, 2016
    Sundar,

    Thank you so much for explaining this to me! Such a huge help!
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      alex_legay
      alex_legay
      Helper ⭐️⭐️⭐️
      June 1, 2017
      This came up today in support, glad I found it. However, it would be nice if there was some sort of indication that it is not showing the full data set.
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