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brittany
brittany
Contributor ⭐️⭐️⭐️⭐️⭐️
January 29, 2016
Solved

Why is Copilot Outreach Analytics Limited to 20 Customers?

  • January 29, 2016
  • 3 replies
  • 44 views
In the first tab of the analytics page in the copilot, none of the graphs show the full outreach, but rather just a sample that appears to max out at 20 customers. I'm not quite sure why it does this nor how to have it show the next 20 customers. I even tried changing the report type to a simple table, and it was still limited.  As it is now, I am not able to easily see the opened/clicked/bounced rates for my entire outreach. Please expand this capability.
    Best answer by sundar
    The reports are ranked and limited by top 20 by # Emails sent. You can change this from the settings icon as you in the snapshot below.

    3 replies

    sundar
    sundarAnswer
    Expert ⭐️
    January 29, 2016
    The reports are ranked and limited by top 20 by # Emails sent. You can change this from the settings icon as you in the snapshot below.

    brittany
    brittanyAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 29, 2016
    Sundar,

    Thank you so much for explaining this to me! Such a huge help!
      alex_legay
      alex_legay
      Helper ⭐️⭐️⭐️
      June 1, 2017
      This came up today in support, glad I found it. However, it would be nice if there was some sort of indication that it is not showing the full data set.
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