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When creating a report it is frustrating when I have to use multiple filters and an "OR" function for record type fields, ie case object the record type can be "incident", "work order", or "service request". It would be nice to simply be able to select each of these in one filter just like you can in SF on reporting "Record Type = Incident, Work Order, Service Request"
Agree completely.  This is a lot of effort when there are many items to be included.
creates a lot of work when updating filters for reports/dashboards
I wondered why this sounded so familiar.  I definitely agree, as I did 1 year ago. LOL

https://community.gainsight.com/gainsight/topics/gainsight-dashboards-need-ability-to-add-multiple-e...
haha nice I just voted for it thanks Jeff!
Thanks for suggestion. Would definitely result in less clicks and we'll add it to list of pebbles. Thanks.
Yes!