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Add token_sso_id to InsidedData object

  • April 29, 2021
  • 2 replies
  • 37 views

victorlacombe

In order to implement our tracking system and ensure we can match User in Insided with a User in our App, we need to have access to the token_sso_id at any time during a user’s session.
 

It will prevent us from having to make an API call at each page load to recover the user’s token_sso_id and match and track, and do it again.

So the idea is: Could you add the token_sso_id parameter to the InsidedData object for us to access it at any time from Insided (and not the API) ?

 

We intend to track users with Segment but I guess this would be the same process with Google Analytics so both could benefit from the improvement.

 

Thanks

2 replies

victorlacombe
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • May 4, 2021

[UPDATE] - Segment already provides a solution to match users across Insided and your App thanks to sub domain tracking.

 

"Analytics.js tracks across subdomains out of the box; all of our destinations fully support this feature."

 

Source : https://segment.com/docs/connections/sources/catalog/libraries/website/javascript/#cross-subdomain-analytics

 

(@Yoeri you might want to close the idea or transform it into a discussion as it is not needed anymore, on our side at least.)


Yoeri
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  • Gainsight Employee ⭐️⭐️⭐️
  • May 4, 2021

Thanks for the update Victor. Happy to hear that you’ve found a solution. I will close this idea :)