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Align Search API endpoint on Insided Search Bar functioning

  • July 8, 2021
  • 4 replies
  • 49 views

victorlacombe

Hi,

 

Currently the search API does not work the same way the search bar does on the Insided interface.

 

The Insided Search Bar is fully effective and provide perfect search when the search endpoint is completely limited to very basic search, which is annoying as the purpose is the same, but the result is different.

 

For instance, searching for :

  • “assemb” won’t any result via the API.
  • “assembly” will  return great results via the API.
  • “assemb” will return great results via Insided interface...

 

As we want to integrate Insided content in our own app (via a custom help widget), we need to be able to access to a functioning api search endpoint. Right, now it is a problem since we can’t rely on an API that gets us results only for exact matches.

 

Improvement here are much appreciated. 

 

-------------

@deepkandpal I read you were considering using the search endpoint to get questions from Insided API in this topic. Did you manage to do it?

 

As a reference, here is the documentation about the search api.

4 replies

  • Helper ⭐️⭐️⭐️
  • July 16, 2021
Updated idea status NewOpen

  • Helper ⭐️⭐️⭐️
  • July 16, 2021

Hello @victorlacombe thanks a lot for this idea. I do understand your need. Unfortunately implementing the same algorithm in the API as on the front end would be quite a big project. I will leave this idea open to gather some votes to see if we can prioritize it. 


victorlacombe
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • July 19, 2021

Hi @Marion Frecaut  thanks for the answer and for opening the idea.

I understand this could take some time. Would it be possible for you to do it in an iterative way?

Right now, the search only works with exact words, which will never be the way our user search for answers.

 

Even if the search endpoint is not powered via Algolia as it is in the search bar, having a proper basic search that work with incomplete keywords would bring much value to the endpoint.

 

@Blastoise186 I noticed you upvoted this idea, is this something that you have trouble with too?


Blastoise186
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  • Helper ⭐️⭐️⭐️
  • July 19, 2021

I don't use the API myself! :)

I just happen to know a little bit about how the search system works and completely agree with the Idea.