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darkknight
darkknight
Expert ⭐️
Mar 24, 2018 6:11 PM UTC

Allow field-level descriptions in Reports and on Layouts

In Salesforce you can create a "help" description on fields that display on a view to assist users in understanding the field's purpose:



Would be nice to have this ability when adding fields to C360/R360 sections:



Or when adding columns to Reports:

      5 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Apr 2, 2018 1:59 PM UTC
      @Jeff, Thanks for bringing this up! 

      We are in process of collecting the UI-feedback from multiple sources to over come the difficulties and give you the fastest flow. we will definitely consider your request.
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      hitesh
      hitesh
      Contributor ⭐️⭐️
      Apr 2, 2018 2:29 PM UTC
      This reply was created from a merged topic originally titled [Ask from Customer] To have Tool-tip/Help-text as like in Salesforce inside Gains....

      In Sales force we have tool-tip/help-text populates in form of "i" while adding/updating any field or performing operations. For example, we are adding the sales force field in C360 at that time customer would like to see the same tool-tip/help-text value in Gainsight. Are we planning to have such mechanism in our products?



      Above snapshot from my local Org. Please share your thoughts on this.
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      sagan_sherlin
      sagan_sherlin
      Helper ⭐️⭐️
      May 22, 2018 1:50 PM UTC
      Hi! Any updates on this? 🙂
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      eva_lau
      eva_lau
      Contributor ⭐️⭐️
      Jul 6, 2018 4:40 AM UTC
      For an enterprise level customer, this is very useful. When there are many fields on R360 or Success plan, this will help explain what is needed and avoid any misunderstanding
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      rakesh_lingala
      Helper ⭐️⭐️⭐️
      Aug 21, 2019 12:29 PM UTC
      Hello Everyone!



      Happy to announce that your request has been considered and included as part of v6.5 release. You can find the relevant information in our v6.5 Release Notes.



      Thanks for posting!

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