Posting on customers behalf::
On a R360 page, a customer can either click the Edit Attributes or the inline checkmark to make a change to attributes such as the CSM assignment.
If the inline edit is allowed, there should be a confirmation of some sort - SAVED, SUBMITTED, green check mark - to indicate that the request has been recorded.
Better indication that a change has been saved in C360/R360
+5Enterprise Support Manager, Gainsight
Thanks for the feedback Tom. We are doing a lot of UX enhancements in the product and I will communicate this feedback to the UX team.
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