Within the Bulk API we have the feature of using the lookup mappings to join the ingested data to a Gainsight object to lookup a value. We have two choices of behaviour for when a lookup value is not found, which is to load the record with null values or reject the record.

Currently rejecting the record raises an error. Causing the job to list as partial success, and error logs with error GS_3275 against each record that failed to match.

I have a circumstance where failure to match is expected behaviour. Sending all records from some source but wishing to only load into Gainsight those which match to companies that exist in Gainsight. In this circumstance the error are numerous and the logs are full of the above error, which has the potential to mask other errors by making them difficult to spot, and/or causing us to ignore these partial success messages all together.

The preference would be to have the option to supress the error message depending on if failure to match is expected. Example of appearance below.

Thus this would facilitate identifying any other errors that may occur.