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Can we send an alert when there are changes in Dropdown fields?

  • March 30, 2021
  • 4 replies
  • 26 views

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Can we send an alert when there are changes in Dropdown fields.

4 replies

dileepnalla
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  • Gainsight Employee ⭐️⭐️
  • March 30, 2021

Hi @Srikanth 

Can you please elaborate on your use case with few examples?

 

Thanks
Dileep Nalla


anna-whitehouse
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  • Contributor ⭐️⭐️⭐️⭐️
  • March 31, 2021

Hi @dileepnalla - This came up because there was an additional value added to “Sponsor Tracking Status,” which caused records with that value to fail in my Load to Company Person rule.

I asked if there was a way to be alerted that I needed to add the new value to the dropdown, rather than finding out because records failed. 

Thanks!


sai_ram
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  • Expert ⭐️⭐️
  • April 6, 2021

@anna-whitehouse changed this to the CS Product Idea and redirected this to the product team. 


  • Helper ⭐️
  • April 20, 2021

Hi @anna-whitehouse and @Srikanth 

 

We acknowledge your need and we will discuss with the engineering team to come up with potential solutions. We will keep you posted. Thanks!