Problem: Trying to quantify succinctly the value of a feature. Not having to read 4 graphs and infer a story about the value of a feature.

Current State: All of the analytics in Gainsight PX allow us to report EITHER, number of Unique Users OR Total Events. Both of these metrics are needed to really understand adoption. A dashboard has to be created with each type of metric. Slicing data both by events and by users. Then having to describe the behavior in a way the explains the data. 

Also we currently do not have any reporting that would track the amount of time users spend on a single feature. Which is another way that we could quantify the value of a feature. 

Proposed: We need new reporting the is not just counts, but rather a way to calculate a value coefficient for a product feature. 

Low Hanging Fruit: A metric that provides the ( Number of Clicks / Number of Unique Users ). This would provide a single number that better encapsulates how often users are using this. Partnering this with a goal set for number of users helps paint a better picture about the health and use of the feature than having to do the mental math to estimate the story/value being achieved. 

Bigger Picture: Need more intelligent reports that are not as surface level of just tallies, but rather looks at deeper calculated value interpretations of the usage data.