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Contributor ⭐️
February 25, 2019

CTA for Multiple Accounts

  • February 25, 2019
  • 2 replies
  • 100 views
It would nice to be able to create a CTA and tag multiple accounts.

It would be created and displayed in the main cockpit. To the right, when opened, it would also show the other accounts affected in the CTA tab next to Timeline and Customer.

I have internal calls frequently discussing multiple accounts. For example, there is a particular event that will involve several of my clients. I want to create a CTA with tasks to accomplish for this "Customer Success Summit" and tag all the accounts associated.

This option would also be usefu to make to-do lists for multiple accounts at once.

    2 replies

    darkknight
    Expert ⭐️
    February 25, 2019
    There is a community idea for this already: https://community.gainsight.com/conversations/manual-cta-for-multiple-accounts-5bc73e14e4b04588aaf86749

    Can this be merged into that one?

    Jeff Kirkpatrick
    sai_ram
    Expert ⭐️⭐️
    February 28, 2019
    Hi Jeff, Thanks for bringing this up!

    Currenlty we do have merge featuer for this new tool, we will add this to our list.