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Gainsight Employee ⭐️
TreeMaine09
Gainsight Employee ⭐️
August 1, 2023

Customer Goals Fields Show up Even if Removed

  • August 1, 2023
  • 1 reply
  • 51 views

[Enhancement request from Customer]

 

When creating a customer goal, there are 4 sections that you will always see in the initial detail view regardless of how you have your layout set: 

  1. Name
  2. DueDate
  3. Status
  4. Description

As admin,  I should be able to remove a field like “description” that is not required in my layout and not see it when I start to create a customer goal. 

    1 reply

    andreammelde
    andreammelde
    Helper ⭐️⭐️
    August 1, 2023

    This is not exactly the issue - the “description” field is allowed to be removed from the layout configuration but it still displayed. Either do not allow me to remove it if I truly cannot affect the layout, or actually allow me to remove it from the UI.

     

    This is how the other feature layouts work btw, so why would Customer Goals be configured any differently?

     

     

    Andrea Carroll
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