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Dashboard filtering: Other users vs Current User

  • August 30, 2021
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Currently, we are considering GSID of the logged in user (current user) and validating it against the user table to fetch the records in dashboard reports. If a customer would want to query for the records where the filter field is a string and uses the current user, we do not see any data, since a string field currently cannot be matched with the GSID of the current user. 

ASK: A product solution for CURRENT USER to work the same way OTHER USER

Use case:

LinkedIN has a string field ‘LDAP’ in a custom object which they are using in dashboard. Now, when they filter LDAP=‘Current User’ it appears we are considering the login user’s GSID and comparing it with the LDAP. Since LDAP is a string field, it is failing to fetch the records. However, when we use LDAP=‘other user’, we are treating this as a string and comparing it with the LDAP (which is a string field) and hence the data is populating.

For example: a CSM’s LDAP: is ‘sagarcia’ who logged in (current user) we need the ability to relate GSID with the LDAP (a string field).