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smorrisgainsightcom
Helper ⭐️⭐️⭐️
May 20, 2017

Gainsight Connect Global Schedule

  • May 20, 2017
  • 3 replies
  • 57 views
As we use Gainsight Connect more and more, I think it would improve the admin experience to have a global schedule as opposed to having the schedules need to be created individually.  Is this something that has been considered or is there a technical reason to have them only available to schedule individually?

      3 replies

      lakshmi_chaitanya
      lakshmi_chaitanya
      Helper ⭐️⭐️⭐️
      May 24, 2017
      Hi Scott,

      A global schedule will result in all the objects being imported irrespective of the customer needs

      Example: Not all customers have relationships feature enabled they would not need to import relationship and relationship type object, but having a global schedule will trigger import data every time which is an overkill

      Thanks and Regards,
      Lakshmi
      spencer_engel
      spencer_engel
      Expert ⭐️
      May 24, 2017
      Hi Lakshmi,

      I'll let Scott speak for himself, but the reason I voted for this idea is that I pictured this global schedule being configurable by the customer. So it wouldn't automatically mean all customers have features imported for example unless they turned on a global schedule. Make sense?
      smorrisgainsightcom
      smorrisgainsightcomAuthor
      Helper ⭐️⭐️⭐️
      May 24, 2017
      I was on the same page as Spencer here.  If I only want Picklist, Company and Customer to be imported, I'd like to be able to choose that.  Thanks for adding the additional details, Spencer.
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