Google Forms Integration
Is it possible to integrate a Google Form questionnaire to Gainsight? We want to help streamline our internal customer transition process (pre to post) with a questionnaire and currently don't see a way of doing this?
Hi,
Just asking a question to understand this more -
Should this questionnaire be visible to user on all pages or just specific areas of the app. ?
Thanks
Just asking a question to understand this more -
Should this questionnaire be visible to user on all pages or just specific areas of the app. ?
Thanks
Specific areas, as an example Surveys I believe would be a great spot to place it. The ultimate goal would be to have this sync to Timeline to provide transition notes for the CSM to see
How different you see from our "Guides" we show within Gainsight for our customers?
However we don't allow this to be customized yet. :(
However we don't allow this to be customized yet. :(
So this would be internally focused. When the prospect moves to officially a customer, there is an internal sync up to handle logistics, whos who and any information that is needed to be passed off to the CSM. Ideally, we would have a way of integrating Google Docs, Forms, etc to generate a timeline update with all the relevant information.
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