Hi Team,
In prod users have usernames like "user@xyz.com” But in sandbox they have usernames like "user@xyz.com.invalid" or appended with a keyword.
So when a Sandbox copy is done all the usernames in prod are loaded into Sandbox causing duplicates and all of these should be made either Inactive or usernames should be updated with “.dev”
It will be great if this is handled in the product too which will be very helpful to the users during sandbox Copy.
Thanks,
Prathap
+1
Is a solution required?
I assume this is a SFDC to MDA sync. If that is the case the issue is you have username selected as your identifier/upsert key.
If it is a full copy sandbox you can simply change the upsert key/identifier to SFDC id, run it to update the user names, and switch it back. Or leave it as SFD id, there’s no reason not to utilize it instead.
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