How to update additional fields when closing a CTA via rules engine

Hi Divya,

I am sorry, we don't support updating of custom fields while closing CTA's via rules engine. 
To help you better,could you please give us the exact use-case you are trying to solve.
What is the custom field type you are trying to update ?

FYI...In 5.6 release, we are updating custom fields while creating CTA's via rules engine.

Thanks Sai. We have a disposition field that needs to be filled whenever a CTA is closed and this is enforced on the UI (marked as mandatory). For CTAs closed using rules, update to this field is required. The only work around I see is to have a workflow field update on CTA. Do you know if this option is in the road map?

Hi Divya,
We have a workaround to achieve this use-case by creating custom formula text field in Call To Action object. 

Below are the steps to create a custom formula Text field and populate value in it.
1)Create new Formula Text Field

2) Insert below formula as shown below screenshot
IF(JBCXM__Stage__r.Name == 'Closed - Clean Up' , 'No Progression', 'False') 

3) Create a report on "Call To Action" object as shown below to validate the results.

Please let me know if you need help in creating the field 

Hi Sai, 

This is an existing field and there are other use cases where disposition value can be set manually. As mentioned earlier, I have a work around with the workflow field update to set the value as 'No Progression' once the CTAs are closed with the rule. It  would be a good feature to have custom field updates from the rules engine.

Thanks,
Divya

Sai, do you mean this is no longer a problem in the current (5.6) release?

Hi Divya, Kicking this into an Idea post type , so PM has visibility to consider.