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andrew_biehle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 6, 2019

Internal attendee's Email to Timeline vs manual entry.

  • September 6, 2019
  • 2 replies
  • 44 views
Posting on behalf of customer. Creating a timeline entry manually does allow use to add inactive users as internal attendees. BCC to Timeline only allows for active users to be added. We would like the BCC to timeline to function the same as a manually entry where an inactive GS user can be added.

    2 replies

    nitisha_rathi
    Expert ⭐️⭐️
    November 19, 2019

    Thanks for the feedback. We will look into it.

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    November 19, 2019

    Switching to an Idea post for better tracking.

    Lila Krutel, Dir. Global Education Services