Hi @sainyam_sandhu ,

Can you please share more details about your use-case? Do you want to auto-populate activities from any external source?

@sainyam_sandhu did you get a chance to view above comments ?

Hi @nitisha_rathi , yes, adding a template for the notes section.

For example, currently our users are adding Timeline activities either by typing in the notes (copying/pasting the template )

or using BCC to timeline feature.

@sainyam_sandhu Are the templates only to guide the users around the structure of the call?

@sainyam_sandhu did you get a chance to view comments posted by @nitisha_rathi 

Hi @sai_ram and @nitisha_rathi: Yes that's true, customized pre-defined templates help in taking down the meeting notes during customer calls. And having customized templates will help us define our own workflows

@sainyam_sandhu Makes sense. Templates for activity type are on our short term roadmap. We will get to them in the next quarter tentatively. 

@sainyam_sandhu changed this to an idea post for better tracking!