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Contributor ⭐️⭐️⭐️
March 18, 2020

Is it possible to autopopulate the Notes section for Timeline activity?

  • March 18, 2020
  • 8 replies
  • 104 views

So that end users dont have to type in or copy/paste the same information again.

 

And in the similar way, if it's possible to auto-populate the Subject section of the Timeline activity.

    8 replies

    nitisha_rathi
    Expert ⭐️⭐️
    March 19, 2020

    Hi @sainyam_sandhu ,

    Can you please share more details about your use-case? Do you want to auto-populate activities from any external source?

    sai_ram
    Expert ⭐️⭐️
    March 27, 2020

    @sainyam_sandhu did you get a chance to view above comments ?

    Contributor ⭐️⭐️⭐️
    April 1, 2020

    Hi @nitisha_rathi , yes, adding a template for the notes section.

    For example, currently our users are adding Timeline activities either by typing in the notes (copying/pasting the template )

    or using BCC to timeline feature.

     

    nitisha_rathi
    Expert ⭐️⭐️
    April 7, 2020

    @sainyam_sandhu Are the templates only to guide the users around the structure of the call?

    sai_ram
    Expert ⭐️⭐️
    April 24, 2020

    @sainyam_sandhu did you get a chance to view comments posted by @nitisha_rathi 

    Contributor ⭐️⭐️⭐️
    April 24, 2020

    Hi @sai_ram and @nitisha_rathi: Yes that's true, customized pre-defined templates help in taking down the meeting notes during customer calls. And having customized templates will help us define our own workflows

    nitisha_rathi
    Expert ⭐️⭐️
    May 5, 2020

    @sainyam_sandhu Makes sense. Templates for activity type are on our short term roadmap. We will get to them in the next quarter tentatively. 

    sai_ram
    Expert ⭐️⭐️
    May 19, 2020

    @sainyam_sandhu changed this to an idea post for better tracking!