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roelf
roelf
Contributor ⭐️⭐️
Mar 3, 2017 2:14 PM UTC

Post "Activities" Created on Timeline to SFDC Chatter

It would be really nice to be able to have activities added to timeline automatically posted to chatter.  Or at the very least give the user the option to post that activity to chatter.  This would really help our productivity. 

    6 replies

    nitisha_rathi
    nitisha_rathi
    Expert ⭐️⭐️
    Mar 6, 2017 5:22 AM UTC
    Hi Roelf,

    Thanks for the post, this feature is in our roadmap. ETA not yet decided.

    Thanks,
    Nitisha
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      heather_hansen
      heather_hansen
      VIP ⭐️⭐️⭐️⭐️⭐️
      Mar 14, 2018 3:59 PM UTC
      This is coming up for us now.  We have quite a bit of noise in the Activity History section on accounts in SF, and are getting feedback that our sales reps need better and easier visibility to Timeline posts.  We do currently have them syncing to Activity History.  Ideal state would be we could sync them to Chatter, and perhaps if an Internal Attendee was added, we could @ that person so that they got the notification of the post.
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        jake_ellis
        jake_ellis
        Gainsight Employee ⭐️⭐️
        Oct 10, 2018 4:54 PM UTC
        +1 here as well. I think a toggled functionality or checkbox on the timeline entry "Post to Chatter" would improve the communication between the sales and post sales team and alleviate the need to create duplicate posts or copy/paste.
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          cmultanen
          cmultanen
          Helper ⭐️
          Oct 11, 2018 3:17 PM UTC
          +1 to this. It's great that GS now syncs to SF in real-time but Activity History can be noisey and our sellers usually only work/update opportunities. This would be a nice way to improve cross-functional collaboration and communication between our sales and services teams.
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            irit_eizips
            irit_eizips
            Helper ⭐️
            Apr 16, 2019 4:55 AM UTC
            This is a nice to have for one of my clients as well. They are not BIG slack users but they are intense SFDC ones. So, having stuff pop up on chatter could be quite useful and help with transparancy.

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            jamie_mcconville
            jamie_mcconville
            Contributor ⭐️⭐️⭐️
            Jun 18, 2019 7:54 PM UTC
            This would put our major communications all in one place for our teams and would be a HUGE win. Any update?

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