+5After a review of our Scorecard for a few select customers we noticed that they all had a trend, one of their scores had gone to ‘Red’ after being ‘Green’ for sometime. After review, I found that the data that fed the score - has changed.
Our team wasn’t aware of the change - and we don’t want of customers Scorecards to reflect that. So looking if it’s possible to roll them back, or delete that score. So we can adjust our rules to reflect that changes made to the data.
Thank you!
+1+5
+5However, it is currently not possible to delete it or set it to NULL. This option will be available soon.
Regards,
Shantan
+1However, it is currently not possible to delete it or set it to NULL. This option will be available soon.
Regards,
Shantan
+1+5
Thank you both for the updates!
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