Questions about New User Management UI
I am in the process of testing the July and August updates in my QA org and I've got a couple of questions about the new User Management UI:
1. I have 5500 users (synced from SF), and of those, 5495 are showing "ACTIVE" - whereas in my Production environment (still on the old UI) the majority of my users are "INACTIVE". My understanding has always been that only users with Gainsight License assigned would be ACTIVE - is that incorrect or has that changed with the new UI?
QA:
2. In the online documentation examples, you show the User Management UI is sorted alphabetically - but in my environment (as you can see above) it's not, and I see no way to change the sort order - am I overlooking it?
Please forgive me if I've missed a documentation point someplace.
1. I have 5500 users (synced from SF), and of those, 5495 are showing "ACTIVE" - whereas in my Production environment (still on the old UI) the majority of my users are "INACTIVE". My understanding has always been that only users with Gainsight License assigned would be ACTIVE - is that incorrect or has that changed with the new UI?
QA:
2. In the online documentation examples, you show the User Management UI is sorted alphabetically - but in my environment (as you can see above) it's not, and I see no way to change the sort order - am I overlooking it?
Please forgive me if I've missed a documentation point someplace.