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SmartlyGreg
SmartlyGreg
Helper ⭐️⭐️⭐️
December 8, 2021

Quick fix: Set the default domain url to be a tag instead of hardcoded in System Emails

  • December 8, 2021
  • 3 replies
  • 16 views

System emails such as “Account Approved” and “Join the community” have the main CTA URL hardcoded. This means that when we moved away from company-en-community.insided.com domain to our final one the emails did not update automatically, so someone (during a test luckily) ended up on a page like this:

 

It could be a tag much like all other emails perhaps, such as this to avoid having an extra manual step and a possible bad first impression!

 

 

    3 replies

    D
    Dick
    Helper ⭐️
    January 12, 2022

    Hi @SmartlyGreg,
    It already works more or less how you described it.
    Could it be that this email was sent during the trial or pre-launch period, and the link was clicked some time later after golive?

    SmartlyGreg
    SmartlyGregAuthor
    Helper ⭐️⭐️⭐️
    January 13, 2022

    @Dick understand what you are saying, and you are right for most emails this would not happen, BUT the 2 specific emails I highlighted use a hardcoded link by default. (I’ve updated the URL in my production environment, but in staging which I didn’t really touch still shows as the hardcoded url instead of a {tag}. 
    “Account Approved” and “Join the community” 

    D
    Dick
    Helper ⭐️
    May 6, 2022
    Updated idea statusNew→Closed
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