System emails such as “Account Approved” and “Join the community” have the main CTA URL hardcoded. This means that when we moved away from company-en-community.insided.com domain to our final one the emails did not update automatically, so someone (during a test luckily) ended up on a page like this:
It could be a tag much like all other emails perhaps, such as this to avoid having an extra manual step and a possible bad first impression!
Hi
It already works more or less how you described it.
Could it be that this email was sent during the trial or pre-launch period, and the link was clicked some time later after golive?
“Account Approved” and “Join the community”
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