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SmartlyGreg
SmartlyGreg
Helper ⭐️⭐️⭐️
December 8, 2021

Quick fix: Set the default domain url to be a tag instead of hardcoded in System Emails

System emails such as “Account Approved” and “Join the community” have the main CTA URL hardcoded. This means that when we moved away from company-en-community.insided.com domain to our final one the emails did not update automatically, so someone (during a test luckily) ended up on a page like this:

 

It could be a tag much like all other emails perhaps, such as this to avoid having an extra manual step and a possible bad first impression!

 

 

    3 replies

    Dick
    Helper ⭐️
    January 12, 2022

    Hi @SmartlyGreg,
    It already works more or less how you described it.
    Could it be that this email was sent during the trial or pre-launch period, and the link was clicked some time later after golive?

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    SmartlyGreg
    SmartlyGregAuthor
    Helper ⭐️⭐️⭐️
    January 13, 2022

    @Dick understand what you are saying, and you are right for most emails this would not happen, BUT the 2 specific emails I highlighted use a hardcoded link by default. (I’ve updated the URL in my production environment, but in staging which I didn’t really touch still shows as the hardcoded url instead of a {tag}. 
    “Account Approved” and “Join the community” 

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    Dick
    Helper ⭐️
    May 6, 2022
    Updated idea statusNew→Closed
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